You are required to read and understand all terms of this agreement before placing an order with us.
We ask you to please answer 3 questions for us before any quote is given out:
1) What date is your event on?
2) How many people are you trying to serve? (this way we know what size cake to offer you)
3) What is the budget we have to work with? ( we have many options to share with you if we have a starting point)
1. We require full Payment at the time your order is placed. Your payment reserves your cake or cupcakes on our calandar. We take pictures of every cake or cupcake(s) before delivery (or pick up). We also use these pictures in our advertising & as proof of what the product looked like before leaving Addy Cakes -N- Cupcakes Bakery. (We reserve the right to use these pictures without any form of compensation to you).
Should there be a problem with your bakery item(s), it must be brought to our attention at time of delivery or pickup. Once accepted, Addy Cakes -N- Cupcakes has no further responsibility. YOUR CAKE WILL CONTINUE TO MOISTEN THE LONGER YOU LEAVE IT OUT OF THE REFRIGERATOR. TO PREVENT HAVING AN OVERLY MOIST CAKE, REFIGERATE AS LONG AS POSSIBLE/ SERVE AS SOON AS POSSIBLE. HEAT CAN AND WILL DESTROY MOST CAKES.
If there is a problem with the inside of your Cake, you must call us immediately at 770-249-7282 or 770-366-7520. If no one answers, leave a detailed message. Bring any leftover Cake back to the bakery so a determination can be made about your concern. Refund / store credit or no action at all will be decided on the amount / condition of the left over Cake. The decision is up to Addy Cakes Bakery.
2. We may refund payment (less 50% that is considered your deposit) back onto your credit / debit card if your order is cancelled within 10 days prior to event date. Depending on the circumstances, We also reserve the right to offer this refund in the form of a store credit.
The decision for either a refund or store credit is solely at Addy Cakes -N- Cupcakes discretion.
We do not give back any form of refund / credit in cash or check.
3. Any requested changes cannot be guaranteed and may be subject to additional charges.
4. You must notify your own guests that this bakery does use Peanuts, Tree nuts & other allergens in our bakery. The same applies to anyone ordering Doggy Cakes & Treats. You must know what your guests / pets are allergic to. Addy Cakes is held completely harmless for anyone's allergic reaction to any of our products. Again, this includes your pets.
Delivery and Pick Up
5. Delivery is $15.00 for the 1st 06 miles & $1.00 per mile after that.
Our calculations are through the following map (click here).
6. We strongly urge you to use our delivery and setup service to be done by Addy Cakes N Cupcakes, but you do have the choice of picking up your items at your own risk. We are not responsible for any damage to the cake/items once it leaves Addy Cakes -N- Cupcakes possession. Should you or someone you choose pick up the products, you will assume full responsibility for them. After leaving our hands it will be considered accepted and approved by you.
Addy Cakes -N- Cupcakes is then to be held harmless. we need smooth paved roads to travel on. it is your responsibility to notify us if your venue is in a place that does not provide this for us. In the event the roads / entrance are not smooth, we will make every effort to deliver an intact product but can not guarantee this.
Also, we cannot be held responsible for our products if your tables are not level, too small or cannot support the weight of the cake / item(s) you have ordered. Temperature cannot be too hot or cold especially if it is an outdoor event. Remember that outdoor events often have problems such as heat, cold, pets, bugs, wind and and rain. These are just a few of the concerns. Once the product has been accepted by anyone at the event, we are relieved of our responsibility.
7. Every effort will be made to deliver on time. Should however delivery of your cake be delayed due to accidents, weather, and other causes beyond our control, we will make every effort to reach you via your contact information. We will work with you to obtain a fair solution for both of us.
8. Addy Cakes - N- Cupcakes sells online only. We do not maintain a "Brick & Mortar" store. Pick up orders will be at our old store location @ 5780 C H James Pkwy (Hwy 278), Powder Springs, Ga. 30127 on Wednesday, Thursday or Friday's only at 7 pm (Remember, you can use our delivery service.)
As the person accepting the Cake, You agree with ALL the terms with this order as listed above. You are accepting this order from Addy Cakes -N- Cupcakes Bakery to be complete and this order meets your expectations. You hereby release Addy Cakes -N- Cupcakes for any further responsibility whether this order was for delivery or pickup. I am satisfied with the products received.
If there is a problem with the interior of the Cake, see above for details.