If you need a custom cake please email or call the bakery 

Questions

Can I place an order to be delivered to my work place / home?

Yes, You can mix & match any of our items. If you are at work, get everyone's order together, split the costs of delivery,  & place your order. We will deliver right to your door!.


How do I order? 

We take orders by phone, email, & face book. You must call the bakery & pay over the phone to finalize your order. 
Just choose the option that is right for you!


We ask every customer to answer 3 questions for us before any 
 estimate is given out.

1) What is the date for your event?
2) How many people will you be serving  
3) What is our budget for this estimate? 


Does Addy Cakes -N- Cupcakes require a retainer?

We ask for full payment at time order is placed. 
(See refund policy below.)



Do you have a retail store so I can come by and purchase last minute items? 

No, Addy Cakes is now a home based Bakery. But you can mix & match any items on our menu & have it delivered to you.  remember, I will meet you back at our old bakery location for free pickup (see above)



Do you ship your products?

You can take your bakery items to Cold Freight (Austell, GA.) and they will do everything for you right there. Let us know so we can prepare your items for shipment. I can do it for you as well. Remember, shipping charges are done by weight & how far you need it shipped.



Please Note:

 While it is generally not a problem for customers to transport cakes, self-transporting of any item is at your own risk. Addy Cakes Bakery  is not responsible for any damage that may occur to any self-transported item once it has left our Bakery. 
Delivery is a good option.



Do you have Cake / Cupcake tastings available?

No, but you can purchase any of our Cupcakes to try. You can meet us for free pickup.  


If I need an item  tomorrow, can you do it? Is there an additional charge?

Possibly, we normally ask for at least one week's notice. We do charge a fee of $20 or more for any last minute order that gives us less than 72 hours to fulfill.  Call  770-249-7282 to check for availability. You can also email us at addycakes@reagan.com 



Once you have given me a quote for my order, 
how long is this quote good for?

Once we quote a price for an order, that quote is good for 14 days
ANY changes you make will  effect the original estimate.



How much do you charge for deliveries?

Delivery charge is $15.00 for the 1st 06 miles, then there is a  $1 per mile additional fee.  For more information, please click on the "Pick Up or Delivery Charges link." 

Remember, there is another option: You can pick up your order for free on 
 Wednesday, Thursday or Friday at 6:30 
 The Pick up location is:
5780 CH James Parkway( Hwy 278) (Old bakery location)
 Powder Springs, GA. 30127
located next to the Governors Gun Club
There is no fee for this option.




What type of payment do you accept?

We accept all credit & debit cards for payment. 
You pay over the phone when order is placed.




How far in advance can I place my order? 

We accept orders several weeks  in advance. If you need an order filled  quickly,  there is possibly an  additional charge of $20.00 or more. We do ask our customers for at least one week in advance. We do try our best to accommodate last minute orders, but cannot always guarantee our availability. Because most of our items are made  from scratch here, when you place your order, we do limit the amount of orders we take. At Addy Cakes, it is our intention to give each of your individual orders our full attention. 

We ask that you keep your item refrigerated as long as possible.   Heat is not good for any dessert item. If you do  have  problems with the interior of your item, as stated above, we ask that you contact us immediately. My cell phone # is 770-366-7520.  Save  ALL the item in question for me to examine.  It is always our intention for you to have a great dessert. however, the only way for us to know what could have gone wrong,  is to see for our self. This is where we need your help. The final decision is up to Addy Cakes. In some cases, a store credit may be given.



Will my cake come in a box?

Yes. unless the tiers are to tall or the Cake is to big


 How does Addy Cakes  determine serving sizes? 

The standard in serving sizes is found on the Wilton Cake Chart. You can see this chart at www.wilton.comThe chart will be a great help to you by showing you how to get all your slices the same size and not waste any cake. This helps YOU save money!
 Look it up ahead of placing your order ( www.wilton.com) .  (See Round & Square Cake sizes.)



Why do we require full payment?

Addy Cakes Bakery makes most everything from scratch. And we do a lot of custom work here. Your order is especially made for you. Your payment insures your order on our calendar & pays for the supplies you have requested to fill this order. We have also turned down other orders to insure you come 1st. our special Customer!. Once we have taken your order, we are then working for YOU on your special request.



What is your policy on changes & cancellations?

All order changes and cancellations must be made 14 days before scheduled pick up or delivery. In the case of any approved cancellation, we will possibly refund  up to 50% of the amount to cover costs of materials purchased in the making of your product or a 50% store credit. The deciding factor between the 2 will be the reason  for the cancellation & any other details given. Addy Cakes  Bakery  makes that decision.  If given a store credit, You will have 60 days to use your approved store credit
In some cases, NO refund  or store credit is given.

Don't see your question posted here? Please feel free to contact us!


CALL THE BAKERY AT   
770-249-7282 

EMAIL: 
 ADDYCAKES@REAGAN.COM 


As our retail space has closed, I now bake from home.
I turned my Garage into a Bakery
We will meet you for free pick up at the old bakery location:
5780 C H James Pkwy. (Hwy 278)
Powder Springs, GA 30127  (next to the Governors Gun Club)

Pick Up Orders are only available on 
Wednesday, Thursday and Friday evenings
at 6:30 
If you need other times PLEASE use our delivery service
WE DO USE PEANUTS, TREE NUTS & OTHER ALLERGENS IN OUR BAKERY
Please note:  If you have a problem with your items design, you must speak up immediately. Once you take possession, the item is considered accepted. If you have a problem with the interior of the item, call the bakery ASAP  770-249-7280. My cell phone # is  770-366-7520 . If I am not available, please leave a detailed message. Keep any unused portion of the item in question. I ask that you save the item for me to see. I will only possibly refund the portion of the unused item  If I find the item was acceptable after all, no refund is given.  In some cases, a store credit will be issued. Final decision is up to Addy Cakes Bakery.